Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
5.2
Location
8.2
Service
5.2
Dining
5.8
Guest reviews
7.4/10
based on 5 reviews
6.7
6.7/10 based on 95 reviews
Michael
United States of America,
March
2025
7.4/10
The Ratchathani Hotel offers a great central location that makes it easy to explore Ubon Ratchathani. but the room conditions left much to be desired. While the lobby appears refreshed, the aging rooms and thin towels detract from the overall experience.
Rooms
5.0
Rooms felt dated with small bathrooms and uncomfortable bedding. I noticed threadbare towels and old TVs. not what I expected. The lighting was also quite sad.
Service
5.0
The service was a mixed bag. while the bellman was eager to help, the reception staff seemed indifferent to my special requests. This lack of attention was disappointing.
Location
9.0
The best feature of this hotel is its prime location, right in the center of everything. Close to convenience stores, food, and local transport made it easy to get around.
Dining
5.0
There were no dining options that stood out. limited room service which detracted from my overall comfort. Simple amenities like tea or coffee were missing.
Facilities
5.0
Facilities were basic. the hotel offers some standard amenities, but nothing felt updated or particularly inviting. The Wi-Fi connection was also spotty in the rooms.
Patrick
United States of America,
March
2025
5.2/10
I had some mixed feelings about my stay. The hotel has a great location and clean, spacious rooms, but the service was a bit lacking due to language barriers and my room wasn't very modern. Overall, it was a decent budget option, but I would consider looking for a better hotel next time.
Rooms
6.0
My room was large and clean, but it looked a bit dated with some old furniture and a moldy bathroom. The air conditioning worked well, and the WiFi was good, which I appreciated.
Service
5.0
The staff was friendly but struggled with English. I encountered issues with my booking, which took time to resolve, and that was frustrating.
Location
8.0
The location is fantastic, right in the center of Ubon Town and close to a night food market. It's easy to walk to many attractions from here, which was a major plus.
Dining
5.0
There was no breakfast provided, which was disappointing. I did enjoy the nearby food market, though – it had some great options.
Facilities
5.0
Facilities were basic, and I noticed the lift was a bit unreliable. Room service and housekeeping were available, but I didn't use them during my stay.
Theodore
United States of America,
March
2025
5.2/10
I had mixed feelings about my stay. The location was great, right in the heart of everything, but the room was really dated and not very clean. I appreciated the safety and the decent breakfast, but wouldn't call it a pleasant experience overall.
Rooms
5.0
The room I stayed in was tired-looking with chipped furniture and a pretty dank bathroom. The bed was uncomfortable, and everything just felt old and stale.
Service
5.0
The staff was okay, but I felt like they didn't really have my back when I had issues. They didn't check in on me much or seem too concerned with my comfort.
Location
8.0
The hotel was in an awesome location, right by the river and close to all the central attractions. It made it super easy for sightseeing and finding food.
Dining
6.0
Breakfast was included, and while it was just a set menu, it did the job. I also had dinner there one night, and the chicken with cashew nuts was a highlight.
Facilities
5.0
The hotel offered a few facilities like room service and housekeeping, but there wasn't much else to really rave about. The laundry service was decent though.
Joe
United States of America,
January
2025
5.4/10
My stay at The Ratchathani Hotel was quite the experience. The room I got was large but very dated, making it feel a bit worn out. However, the location is fantastic, right across from the night food market and close to central attractions, which made my daily outings enjoyable.
Rooms
5.0
The room had chipped furniture and a mouldy bathroom. despite being large, it felt quite tired. I encountered some issues, like a cold shower that required resetting the fuse, but once fixed, the hot water was great.
Service
5.0
The staff were friendly, which made a difference. however, the reception wasn't very attentive to my requests, leaving me feeling somewhat neglected.
Location
8.0
Location was definitely a highlight. it's within walking distance of the city center and right by a good food night market that I loved visiting. This convenient setup really enhanced my stay.
Dining
7.0
I had breakfast included and found it adequate. the set menu was fine, but I especially enjoyed dining at the hotel for dinner, where I had the delicious chicken with cashew nuts both nights.
Facilities
6.0
Facilities like room service and dry cleaning were available, providing some convenience. although, I did not use many of them during my short stay.
Don
United States of America,
January
2025
5.4/10
I recently stayed at The Ratchathani Hotel and found it to be a mixed experience. The location is fantastic, right in the heart of Ubon with plenty of dining options nearby. However, the room I had was a bit outdated and could use some maintenance. Overall, it's not a luxury stay, but the friendly staff and central location make it a decent choice for budget travelers.
Rooms
5.0
The room was fairly nice with a good mix of old and new styles, but it felt a bit small and dated. I experienced some issues with the electrical setup, including a shower that required a reset.
Service
6.0
The staff were friendly and accommodating, which definitely added to my stay. They helped with any questions I had about the area.
Location
8.0
The hotel is located downtown, making it extremely convenient to access local transport, the night food market, and parks. Everything is within walking distance.
Dining
6.0
While I didn't dine in the hotel restaurant, it looked inviting. I enjoyed exploring nearby fresh food options at the night market across the street.
Facilities
5.0
The hotel offers basic facilities like free wifi and housekeeping, though the connection wasn't very reliable in my room.